A Master Mechanic Family
Jeff Pheasant started his career passion when he was a young boy. As a "hands on" owner Jeff makes sure every employee at the shop understands what they are here to accomplish. It is important to Jeff that customers know we are loyal to them and their cars needs. "We aren't just offering a product for sale, we offer SERVICE, KNOWLEDGE and EXPERIENCE. Jeff has worked for some of the "old school masters" and has built a lifetime of experience from their teachings. He is ASE Master Certified and carries a 1G & 2G certification. Jeff supports ongoing education at the shop and provides monthly opportunities for all employees to attend classes and sharpen their skills. He wants everyone he employs to stay up on the newest standards and methods in car maintenance and repair. His passion outside of the shop is "horsepower". He visits the Sema show every year (and brings a few employees sometimes) to learn about the newest trends in automotive technology. Jeff loves his family life and supports his wife and daughter in their passion, horses and his son in his passion, motorcycling. "I love horses . . . as long as they're in cylinders!" is a catch phrase you can hear Jeff repeat around the shop on any give day.
Way in the back office you will find Shari Pheasant, Jeff's wife. She handles everything that holds the shop together form the "back side". Creating commercials, the website, working with sales rep.'s, networking in the community, managing finances and keeping up on licensing and standards are a few of her responsibilities. "I don't fix cars!" Shari says with a smile. "But, I can test the lights or something, if anyone needs help. We are a team here and our combined talents and abilities are what make our shop one of the best around." Shari is partial to horses and works them into everything she can. She is a member of the Reno Rodeo committee and enjoys bringing one of her mustangs, Nevada Skye, to schools to visit first graders as a part of the Black Stallion Literacy Project through the rodeo. "There is nothing more rewarding than making a difference in a child's life. Horses do that naturally."
Louis Weston, our Service Manager has been with us for over four years. He has had a variety of experience in Reno, and his reputation as an excellent Customer Service Manager brings in new customers every week. Louis is ASE Certified, has certifications in Management Success, Service Writing, and various other areas applicable to his career in order to stay on top of changes in our industry. A hand me down Chevy Chevette was his first car. It kept him busy in High School and through his training at Universal Technical Institute, Phoenix campus, where he obtained his associate degree in automotive technology. Louis is heavily involved with the local chapters of Freemasonry, his son’s baseball league and other local charities. He enjoys his job, loves people and looks forward to being with us for a lifetime. His wife Sara and son Travis occasionally stop in to say Hello!
Mike Maston, our Service Advisor, has been a dedicated to the automotive industry over the last three decades and understands the changes it has gone through. . He has accredited automotive management through the Automotive Management Institute and began his career at his dad’s machine shop. Mike has been smog certified for 18 years and handles many of our smog customers. Mike grew up in Montana, enjoying the great outdoors and life on a ranch. Mike moved to Nevada 22 years ago because the Auto Industry is more competitive and on top of new trending here.
Tom, our Shop Assistant wears many hats at A Master Mechanic. You will find him giving complementary rides to our customers, preparing lunches for our staff and is also smog certified. Tom is Shari’s dad and Jeff’s Father-In-Law. Tom owned his own TV Repair shop for 31 years in Pueblo, Colorado, then moved to Nevada to enjoy retired life and be close to his family. Tom use to be in the Air Force from 1967-1975 and worked at the Pentagon for some time. He used to own a 67 Camero and wished he never sold it.
Jerry is our lead technician. He is ASE Certified. Jerry has certifications in Electrical, Mechanical, Diesel A/C and much more. Jerry started in the industry as an 11 year old boy at his brother's shop (Leon's Auto Service) in los Angeles. Jerry would go to school in the mornings and then work in the evenings. He worked at his brother's shop for 9 years. From there Jerry decided to go to Southwest Tires for 4 years. He then was offered a job at Deno's Automotive. Jerry worked there for 8 years. Now the lead technician for A Master Mechanic Jerry enjoys the fun, and friendly environment. On the weekends he spends time with his family and when it gets a little warmer outside he enjoys fishing and BBQs. Jerry moved to Nevada in 2000 because he wanted to better his life in the auto industry. Jerry would like to travel and see some different places.
Os is our heavy duty line technician. Os has certifications in Mechanical, Electrical, and more. Os started in the Automotive Industry when he was 15 years old at Leon’s Auto Service in Los Angeles, California. From Leon’s he came to Reno and worked at another shop for over six years before coming to work at A Master Mechanic. Os enjoys working here because of the family environment and loyalty we show our customers. In Os’s spare time he enjoys relaxing with the family and traveling to close places around Nevada. He moved to Nevada for better opportunities in the Automotive Industry also. (This makes three employees here that believe in the opportunities the Nevada Automotive Industry has to offer. Yeah Nevada !!) When Os retires he would like to travel around the world and see the different cities.
My name is GINA and i am the Administrative Assistant. I was born and raised in Fernley, NV. I am 24 years old and enjoy being with my family and friends. I enjoy riding my horses and being outdoors. I have been a part of the Reno Rodeo Flag Team for 10 years. I really enjoy working at A Master Mechanic because of the family environment, and how they treat their employees.