A Master Mechanic Family
Jeff Pheasant started his career passion when he was a young boy. As a "hands on" owner Jeff makes sure every employee at the shop understands what they are here to accomplish. It is important to Jeff that customers
know we are loyal to them and their cars needs. "We aren't just offering a product for sale, we offer SERVICE, KNOWLEDGE and EXPERIENCE. Jeff has worked for some of the "old school masters" and has built a lifetime of
experience from their teachings. He is ASE Master Certified and carries a 1G & 2G certification. Jeff supports ongoing education at the shop and provides monthly opportunities for all employees to attend classes and
sharpen their skills. He wants everyone he employs to stay up on the newest standards and methods in car maintenance and repair. His passion outside of the shop is "horsepower". He visits the Sema show every year
(and brings a few employees sometimes) to learn about the newest trends in automotive technology. Jeff loves his family life and supports his wife and daughter in their passion, horses and his son in his passion,
motorcycling. "I love horses . . . as long as they're in cylinders!" is a catch phrase you can hear Jeff repeat around the shop on any give day.
When you walk into the front office you will find Louis Weston holding down the front desk. Louis's first car was a Chevy Chevette. It kept him busy in high school and through his training at Universal Technical Institute, Phoenix campus, while he obtained his associate degree in automotive technology. He has had a variety of experience in Reno, and his reputation as an excellent Customer Service Manager brings in new customers every week. Louis is ASE Certified, has certified in Management Success, Service Writing and various other areas throughout his career in order to stay on top of changes in the industry. Louis just completed a year as Master of the Fernley Masonic Lodge last year. He enjoys his job, loves people and looks to be with us for a lifetime. His wife Sara and son Travis occasionally stop in to say hello!
Micheal Krissovich, our Lead Diagnostics Technician has been with us since 2007. Over 34 years invested in the automotive industry has given him the experience needed to be one of the best! Micheal has achieved his ASE Advanced Level Specialist certification. He is also ASE A1,A2,A3,A4,A5,A6,A7,A8 Certified and maintains a current 2G Emission Test and Repair Certification. Micheal is well known in town for having the fortitude and dedication needed to conclusively resolve difficult problems with state of the art diagnostic equipment. This equipment becomes vitally important when identifying and eliminating symptoms that lead to fixing your car properly in the shortest amount of time.
Tom Babb is our Lube, Oil & Filter Technician and Front End Mechanic. His job is to efficiently change your oil and review the state of health of your vehicle every time you bring it in for service. A recent graduate of TMCC with an Associate of Applied Science, Tom is certified in Transportation Technologies. Tom spent his first year with us racking up credentials. He successfully certified in five ASE Master Tests and achieved 1G certification through the DMV. His first car was a 1976 F - 150. Tom also has a passion for music and plays in a band with his brother and friends. When not under a car taking care of business, he is up on stage making sure everyone in the room is having a good time.
In the back of the shop you will find our Heavy Duty Technician, Rob Galdarisi. Former employee of Project Indy and member of C.A.R.T. Racing Teams, Rob worked for driver, Roberto Moreno. Our newest team member makes things happen in our "Backroom" and specializes in everything mechanical, custom fabrication and is a certified welder. His first car was a 1974 Pontiac Ventura with a hopped up Corvette 283 under the hood. He has been married for 11 years to Jaycie and they have a beautiful 2 year old daughter named Karlee. Rob will drive his mini mod #69 at the Rattlesnake Raceway in Fallon Nevada, as well as other local tracks all summer and into the fall. A Master Mechanic is thrilled to be able to step in as title sponsor for Rob this summer season. Join our Facebook page to keep up on race dates and results!
Way in the back office you will find Shari Pheasant, Jeff's wife. She handles everything that holds the shop together form the "back side". Creating commercials, the website, working with sales rep.'s, networking in the community, managing finances and keeping up on licensing and standards are a few of her responsibilities. "I don't fix cars!" Shari says with a smile. "But, I can test the lights or something, if anyone needs help. We are a team here and our combined talents and abilities are what make our shop one of the best around." Shari is partial to horses and works them into everything she can. She is a member of the Reno Rodeo committee and enjoys bringing one of her mustangs, Nevada Skye, to schools to visit first graders as a part of the Black Stallion Literacy Project through the rodeo. "There is nothing more rewarding than making a difference in a child's life. Horses do that naturally."
Melinda Cowan can be found at the front desk most afternoons. A college student at UNR, studying pre vet, her mornings are kept busy with classes and horses. She rides every chance she gets and loves the western lifestyle of Nevada. Melinda volunteers in our community through Reno Rodeo and is currently serving as Miss Reno Rodeo 2011. She is new to the auto motive industry but is a quick study and in just six months has become a vital part of our front desk operations. Melinda enjoys taking care of every customer and making sure you have received the communication about your vehicle you need. She also desert rides on a motorcycle with Steve, her beau, and friends as often as possible.
